
Advisor training and operations support
Lu Hale
Director of Sales and Training
Lu is the day-to-day implementation lead for advisors and their teams. She coordinates onboarding, Investia technology training, administrative workflows, service routing, documentation, and follow-through, and involves Matt or Investia when the issue requires a different owner.
- Advisor and staff technology orientation
- Workflow training and follow-up ownership
- Service routing and escalation paths
- Coverage-readiness checklists
- Peer meetings and network introductions


